Technical Skills
- Five to seven years of progressive supervisory experience in food and beverage, or a Bachelor’s Degree and two to three years of progressive supervisory experience.
- Willingness to provide exceptional service to guests and a desire to provide leadership to position the property to achieve the mission.
- A creative thinker who can develop new and exciting ways to provide or project value to our guests.
- Outstanding communication skills (written and oral).
- Ability to set direction and motivate Team Members. The candidate must be honest and fair.
- Superb team leadership/development and partnering ability. The candidate must be able to accomplish duties in a positive manner.
- Ability to deal well with change and uncertainty and flexible enough to adapt and sensibly respond to the situation at hand.
- Ability to handle multiple tasks and to deploy resources effectively.
- Thorough knowledge of food service, spirits, wine products and service.
- Ability to control costs in relation to manpower, productivity, food costs and other expenses on a departmental basis.
Performance Expectations:
- Provide good decision-making and judgment in handling difficult business situations and opportunities.
- Maintain the overall presentation Food and Beverage facilities and atmosphere and ensure that they are operated, maintained and improved for the continued success of the property into the future.
- Display desired leadership qualities and be able to respond to Associate’s and Guest’s questions and inquiries with knowledgeable answers.
- Contribute to developing new ideas, offerings, menus, specials, promotions and parties that will draw premium guests and would encourage guests to return to the property and its facilities.
- Assist in the development of menus and other projects as assigned to the Food and Beverage management team.
- Meet and exceed budget objectives and revenue goals as planned in the annual financial and strategic planning process.
- Provide timely responses to requests for information and reports regarding the Food and Beverage departments and the operations.
- Provide decision-making and good judgment in evaluating business situations and opportunities prior to commitment and services.
- Provide a professional presence and consistently demonstrate honesty and fairness in all dealings with all associates.
- Meet the expectations and requirements as outlined, assigned, delegated or directed by the Food and Beverage Director or by those assigned above it in the established chain of command that guide and direct them.
- Implement new trends for the restaurants.
- Raise the bar for the Company and Departmental Policies and Procedures implemented to the Food and Beverage Team.
Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!
Full Time Team Members (30+ hours) will enjoy the following benefits and perks:
- 2 Weeks PTO within your first year of employment
- 6 Observed Holidays and Holiday Pay
- Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
- Relocation Reimbursement
Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:
- 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
- Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
- 80% Subsidized Bus Transportation Options – most GRAVE positions 100% Subsidized
- Free Covered Parking
- Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
- Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
- Career Development and Advancement Programs
- Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
- Team Member Hotel, Retail, and Spa Discounts
Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch we subsidize your bus transportation from 80% up to 100%!
An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.