- Guest Service and Professionalism: Set high standards for customer service, using advanced industry knowledge to ensure consistency and quality.
- Communication: Maintain effective verbal and non-verbal communication with kitchen, front-end staff, and management; understand and follow written instructions with minimal guidance.
- Interpersonal Relationships: Adapt to various personalities with professionalism, avoiding conflicts and maintaining ethical standards.
- Problem Solving and Quality Control: Assess and improve practices, recognize and address conflicts, and enhance product and service quality.
- Conflict Management: Resolve issues with good judgment and tact, using mediation skills to handle conflicts and negotiate effectively.
- Flexibility and Knowledge: Work overtime as needed, assist with others' workloads, understand health and sanitation requirements, and be familiar with restaurant operations, computer/POS functions, and food handling standards.
Benefits:
- Enhanced health, dental, and vision insurance, along with a flexible spending account.
- Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
- Growth opportunities available across four different restaurants.
- Access the team dining hall with one free hot meal per shift.
- Company-matched 401k.
- Paid time off and six observed holidays.
Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.