Monarch Casino & Resort, Inc.

Administrative Assistant - Facilities

US-CO-Black Hawk
Employment Type
680 Engineering


Monarch Casino Black Hawk is a central part of a vibrant and diverse mountain community that focuses on providing an outstanding experience for our guests. Build your career in a dynamic and fast paced environment where you can pursue your interests.


This person will contribute to our success by improving work force productivity anticipating and eliminating potential delays through advanced planning and coordination of labor, parts, tools, equipment, work area access, etc. He/she will be responsible for the strategic planning and scheduling of all non-emergency work at the facility. He/she will also serve as a central point of workforce coordination between the various maintenance groups and managers as well as maintain the database of work order records and repair histories to allow meaningful analysis and reporting of results This is a skilled position within the overall maintenance organization, prior experience in workflow scheduling within facilities is preferred.


Backlog Management

Ensure a Ready Backlog of 2-4 weeks of work is maintained.
Ensure accurate and current backlog reports are provided to the Engineering Management team. Remain abreast of their workload, both short term and long term and assist them by facilitating long term planning to accomplish targeted goals.
Ensure all preventative/predictive maintenance (PMs) is scheduled at their pre-determined frequencies.
Work Orders
Review and screen all Work Orders for accuracy and completeness including asset coding. Assign priorities to Work Orders timely, alerting Supervisors to any Priority 0 or Guest Impact items.
Identify and obtain required materials for accomplishment of Work Orders. Ensure critical items are held in Inventory stock.
Coordinate material ordering and deliveries in support of Work Order processing.
Estimate Work Order jobs including proposed material costs, equipment required and proposed labor in man hours.

Prepare the K.P.I. report in a timely manner insuring accuracy of data.
Prepare Trend Charts Relative to Goals and Targets on a weekly basis and post prominently to facilitate team progress.
Maintain accurate equipment service and failure records from data collected during PM’s to facilitate meaningful analysis
Provide accurate reports to Director to reflect performance vs. actual towards accomplishment of goals.


Strong leadership and interpersonal skills requiredMust be organized, detail oriented, and able to prioritize multiple projects at once. Excellent communication skills required equally for oral, written and visual presentations.  Analytical skills to include Key Performance Indicator report preparation. Ability to effectively bridge communications between team members and management for successful operations. Must be flexible and immediately responsive to evolving business needs.


Associate’s Degree preferred.  



Strong knowledge of CMMS programs
Strong knowledge of work order management process, labor estimating and resource leveling / balancing
Good working knowledge of facilities equipment and O&M Manual requirements
Strong understanding of OSHA requirements
Firm foundation in all crafts such as carpentry, electrical, mechanical, plumbing, HVAC, etc.
Excellent organizational skills
Ability to read and understand blueprints and schematics drawings
Technical writing skills


·         HotSos proficiency


Benefits Include:

·       Competitive Pay

·       Free Meals

·       Free Parking

·       Paid Vacation

·       Holiday Pay

·       Discounted Bus Tickets

·       Weekly Cash Prizes

·       Health Benefit Insurance Package (medical, dental, vision, and disability)

·       401k Retirement Plan (with Company Match)

·       Employee Referral Program

·       Education Reimbursement

·       Discounted Carpool Program



An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.



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