Monarch Casino & Resort, Inc.

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Surveillance Supervisor

Surveillance Supervisor

ID 
2018-6257
Employment Type 
Full-Time
Department 
170 Surveillance
Job Locations 
US-CO-Black Hawk

More information about this job

Overview

Want a job today for a career tomorrow?  Interview now for on the spot hire!

 

Monarch Casino Black Hawk is a central part of a vibrant and diverse mountain community that focuses on providing an outstanding experience for our guests.  Build your career in a dynamic and fast paced environment where you can pursue your interests.

 

Don’t want to drive to Black Hawk?  You don’t have to!  Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for less than $5 per day!

 

Assists the Director with day to day operations.  Responsible for the day to day operations of the shift for which individual is assigned.  May function as a Surveillance Investigator when needed.

 

 

Benefits Include:

  • Employee Referral Program – Not only do we pay our current TM $450, we pay your referral up to $225!
  • Education/Tuition Reimbursement up to $5,000 per calendar year!
  • Up to $100 in Weekly Cash Prizes
  • 1 Free Meal per Shift!
  • 2 Weeks Paid Vacation
  • 6 Paid Holidays!
  • Round Trip Bus Tickets for Less Than $5 per Day!
  • Free Parking
  • Health Benefit Insurance Package (medical, dental, vision, and disability and more)
  • 401k Retirement Plan with Company Match!

Responsibilities

  • Maintain high level of confidentiality
  • Review and approve all reports and paperwork in Surveillance.
  • Train or delegate training of Surveillance personnel
  • Approve payroll for Surveillance
  • Handle communications with other departments and outside agencies.
  • Complete performance evaluations for Surveillance staff.
  • Handle disciplinary problems with the director/manager approval
  • Assist in preparing schedules.
  • Assist in keeping an accurate inventory of Surveillance equipment.
  • Work open shifts as Surveillance Investigator
  • Other duties as assigned.

Qualifications

 

SUPERVISORY RESPONSIBILITIES:

  • Responsible for all decisions made during the assigned shift.
  • Scheduling and training of staff.
  • Communications and reports.
  • Department operations
  • At least one class in cheating methods and thefts a plus!

 

QUALIFICATIONS – is considered Education & Experience

  • Must have an active Colorado Gaming License.
  • Must be able to uphold the highest level of confidentiality.
  • Previous supervisory experience preferred.
  • Must have surveillance experience over the games of roulette and craps. 
  • Excellent knowledge of ICMPs, Colorado Rules and Regulations, and in house policies and procedures.
  • Strong communication skills, both verbal and written required.
  • Previous surveillance experience with the Monarch Casino Black Hawk preferred.
  • Basic computer skills required.
  • Exception customer service skills to both internal and external customers required
  • Must be able to work all shifts, nights, weekends, and holidays.

 

 

 

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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