Monarch Casino & Resort, Inc.

  • Technician - IT

    Job Locations US-CO-Black Hawk
    Employment Type
    620 I.T.
  • Overview

    Did you know……..Monarch Casino is building a 23 story hotel that will have over 500 rooms, fine dining restaurants, a full service resort and spa?  It is expected to open in 2019!


    Text “MONARCH” to 97211 or apply at today!


    Are you interested in…..A Fast Track Career, Paid College Tuition, Free Meals, Discounted Transportation, Health Benefits?


    Interview now for on the spot hire!


    Monarch Casino Black Hawk is a central part of a vibrant and diverse mountain community that focuses on providing an outstanding experience for our guests.  Build your career in a dynamic and fast paced environment where you can pursue your interests.


    Don’t want to drive to Black Hawk?  You don’t have to!  Check out these casino bus routes at or As a Team Member of Monarch you can ride the casino bus for less than $5 per day!

     Benefits Include:

    • Team Member (TM) Referral Program – Not only do we pay our current TM up to $600, we pay you’re your referral up to $1,600!
    • Education/Tuition Reimbursement up to $6,000 per calendar year for part time and full time team members!
    • Up to $100 in Weekly Cash Prizes
    • 1 Free Meal per Shift!
    • Round Trip Bus Tickets for Less Than $5 per Day!
    • Free Parking

    Full Time Team Members also enjoy:

      • Paid Vacation
      • 6 Paid Holidays!
      • Health Benefit Insurance Package (medical, dental, vision, and disability and more)
      • 401k Retirement Plan with Company Match!


    This person will contribute to our success by being responsible for operational availability, maintenance, and overall operation of company computers and desktop applications within the IT Department.


    • Responsible for installation of PC hardware for end users. Assists in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor.
    • Performs routine tasks like backups or other operational tasks as defined.
    • Performs preventative maintenance on PC’s, printers, and other hardware. Installs service releases and performs routine maintenance on desktop applications.
    •  Implements virus protection, detection, and elimination.
    • Troubleshoots basic hardware and software problems for end users
    • Provides basic training on hardware and software use.
    • Facilitates assistance from hardware and software vendors when necessary.
    • Maintains licensing information for all desktop applications and operating systems. Ensures compliance of licensing agreements at the user level.
    • Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity.
    • Perform duties with little or no supervision
    • Assists in room setup for catering and casino events
    • Setup and operate casino band/audio equipment
    • Assist in projects
    • Prepares progressive reports for all work performed.
    • Other duties as assigned by management


    • 1-2 years experience in a high paced environment
    • 0-2 years experience in IT
    • Familiar with networking concepts like TCP/IP
    • Familiar with personal computers, servers, and like technology
    • Familiar with AS/400 concepts
    • Familiar Microsoft Office and other desktop applications
    • Familiar with Windows, Unix, OS400, and other operating systems
    • Excellent Guest Service
    • Ability to lift 50lbs
    • Ability to continually use ladders
    • Able to obtain a Colorado Support Gaming License
    • Ability to navigate within the AS/400 and have a good knowledge of commands.
    • Full knowledge of the network topography.


    An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.


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