Are you interested in…..
Monarch Casino in Black Hawk is building a 23 story resort that will have over 500 rooms, 4 restaurants, and a full service spa/salon which is expected to open this summer!
Part Time and Full Time Team Members Will Enjoy:
Full Time Team Members also enjoy:
Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4 per day!
Manager will oversee all activities of the Bell / Valet Department
Assumes the responsibility for maintaining all guest-related vehicles, including limousines and shuttle busses. Resolves guest complaints and ensures guest satisfaction. Supervises a staff of up to 50 individuals including 3 Bell Captains & 3 Valet Supervisors. Duties include but are not limited to scheduling, training and disciplinary matters, as well as assisting front-line Team Members when necessary. Completes reports and projects as assigned by Hotel Management.
Responsible for managing the performance of the bellmen / valet to meet department and property business objectives.
Coaches and manages Team Members to consistently deliver four diamond service to our guest
Responsible for scheduling, training and any coaching or disciplinary matters in relation to company and department policies.
Assumes the responsibility for the accurate completion of all shift work in accordance with Monarch standards.
Resolves guest complaints and ensures guest satisfaction.
Completes reports and projects as assigned by direct report.
Works with the team to ensure that we are claim free.
Works on ensuring that all company vehicles are maintained.
Performs other incidental and related duties as required and assigned.
TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)
· Exceptional written and verbal communication skills
· At least 2 years Bell / Valet experience at a fast-paced, high-occupancy resort, and 2 years of experience in a managerial role
· Computer proficient
· Ability to read and analyze reports and vendor bid sheets
· Must have a valid Colorad Driver’s License with a clean driving record
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.